Planned Maintenance - UCXcel Platform - 12th May

Scheduled for May 12, 23:00 AEST  -  May 13, 05:00 AEST

Scheduled

Dear Partners,

Access4 engineers will be performing minor planned maintenance on the UCXcel platform as part of our ongoing improvement program. As a result, SASBOSS will be temporarily unavailable.

Maintenance Details:
Estimated Start Time: Tuesday, 12 May 2026, 23:00 AEST
Estimated End Time: Wednesday, 13 May 2026, 05:00 AEST

Impact: During the maintenance window, SASBOSS will be unavailable for up to 4 hours. Partners will be unable to provision or modify services. Calls and other services will not be affected.

Priority: Minor

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or [partnercare@access4.com](mailto:partnercare@access4.com).

Kind regards,
Partner Care Team
Access4
Posted Apr 24, 2026 - 14:00 AEST