Planned Maintenance - UCEclipse Platform - 12th May

Scheduled for May 12, 22:00 AEST - May 13, 04:00 AEST

Scheduled

Dear Partners,

Access4 engineers will be performing planned maintenance on the UCEclipse platform as part of our ongoing improvement program.

Maintenance Details:
Estimated Start Time: Tuesday, 12th May 2026, 22:00 AEST
Estimated End Time: Wednesday, 13th May 2026, 04:00 AEST

Impact:
During the maintenance window, partners may experience up to 2 minutes of service disruption. Active calls in progress may drop, and a brief delay of up to 2 minutes is expected before new calls can be placed. Prior to commencing work, our engineers will monitor call activity to identify the point of minimal disruption.

Priority: Moderate

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.

Kind Regards,
Partner Care Team
Access4

Posted May 05, 2026 - 19:36 AEST

This scheduled maintenance affects: UCEclipse.