Planned Maintenance - Call Recording Platform - 7th May

Scheduled for May 7, 02:00 - 03:00 AEST

Scheduled

Dear Partners,

Access4 would like to notify you of upcoming planned maintenance, with an upgrade to call recording services being implemented by our vendor.

Maintenance Details:
Estimated Start Time: Thursday, 7 May 2026, 02:00 AEST
Estimated End Time: Thursday, 7 May 2026, 03:00 AEST

Impact:
During the maintenance window, call recordings will not be captured for up to five minutes. Calls and other services will not be affected.

Priority: Minor

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or [partnercare@access4.com](mailto:partnercare@access4.com).

Kind regards,
Partner Care Team
Access4

Posted Apr 28, 2026 - 16:51 AEST