Planned Maintenance - UCXcel Platform - 24th February

Scheduled Maintenance Report for Access4 service

Completed

The scheduled maintenance has been completed.
Posted Feb 25, 2026 - 02:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 24, 2026 - 20:00 AEDT

Scheduled

Dear Partners,

Access4 engineers will be performing planned maintenance on the UCXcel platform as part of our ongoing improvement program.

Maintenance Details:
Estimated Start Time: Tuesday, 24 February 2026, 20:00 AEDT
Estimated End Time: Wednesday, 25 February 2026, 02:00 AEDT

Impact:
During the maintenance window, users may be logged out of the Call Centre portals, and be unavailable for up to an hour. Calls services will remain unaffected.

Priority: Minor

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.

Kind regards,
Partner Care Team
Access4
Posted Feb 17, 2026 - 23:10 AEDT
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