Planned Maintenance - UCEclipse Platform - 8th July

Scheduled for Jul 8, 22:00 AEST - Jul 9, 04:59 AEST

Scheduled

Dear Partners,

Access4 engineers will be performing planned maintenance on the UCEclipse platform as part of our ongoing improvement program.

Maintenance Details:
Estimated Start Time: Wednesday, 8th July 2026, 22:00 AEST
Estimated End Time: Thursday, 9th July 2026, 04:59 AEST

Impact:
During the maintenance window, partners may experience up to 5 minutes of service disruption. Calls to and from the platform via devices such as IP phones, the SIP desktop client, and mobile apps will be interrupted during the outage. Calls made and received through the web browser app or the desktop client over WebRTC will not be affected.

Priority: Moderate

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.

Kind Regards,
Partner Care Team
Access4

Posted Jul 02, 2026 - 15:36 AEST

This scheduled maintenance affects: UCEclipse.