Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2026 - 22:00 AEDT
Scheduled
Dear Partners,
Access4 engineers will be upgrading SASBOSS to a new platform architecture, delivering improved performance, reliability and scalability.
Maintenance Details: Estimated Start Time: Thursday, 15 October 2026, 22:00 AEDT Estimated End Time: Friday, 16 October 2026, 02:00 AEDT
Impact: SASBOSS, including the SASBOSS API, may be unavailable for up to 15 minutes during this window. Users logged in during the outage will be logged out and will need to log in again. Any API requests made during the outage may fail and should be retried.
Call records in SASBOSS may be incomplete during the change, including calls made from 21:00 AEDT onwards. These records will be progressively updated and fully available by the end of the maintenance.
Priority: Medium
Calling services, including 000, will not be affected during this activity.
We appreciate your understanding and cooperation.
If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.
Kind Regards, Partner Care Team Access4
Posted Oct 09, 2026 - 11:23 AEDT
This scheduled maintenance affected: SASBOSS (Partner Portal, API).