Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 24, 2026 - 21:00 AEST
Scheduled
Dear Partners,
Access4 engineers will be performing planned maintenance on the UCEclipse platform as part of our ongoing improvement program.
Maintenance Details: Estimated Start Time: Wednesday, 24th June 2026, 21:00 AEST Estimated End Time: Thursday, 25th June 2026, 04:59 AEST
Impact: During the maintenance window, partners may experience up to 5 minutes of service disruption. Calls to and from the platform via devices such as IP phones, the SIP desktop client, and mobile apps will be interrupted during the outage. Calls made and received through the web browser app or the desktop client over WebRTC will not be affected.
Priority: Moderate
We appreciate your understanding and cooperation.
If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.