All Systems Operational

Uptime over the past 90 days. View historical uptime.
UCXcel Operational
90 days ago
100.0 % uptime
Today
UCXcel ? Operational
90 days ago
100.0 % uptime
Today
Voicemail Operational
90 days ago
100.0 % uptime
Today
Fax to email Operational
90 days ago
100.0 % uptime
Today
Email to Fax Operational
90 days ago
100.0 % uptime
Today
Call Recording ? Operational
90 days ago
100.0 % uptime
Today
UCXpress Operational
90 days ago
100.0 % uptime
Today
UCXpress Operational
90 days ago
100.0 % uptime
Today
Voicemail Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
SASBOSS ? Operational
90 days ago
100.0 % uptime
Today
Webex Operational
90 days ago
100.0 % uptime
Today
SASBOSS API Operational
90 days ago
100.0 % uptime
Today
MS Teams Operator Connect Operational
90 days ago
100.0 % uptime
Today
MS Teams Direct Routing Operational
90 days ago
100.0 % uptime
Today
Additional products Operational
90 days ago
100.0 % uptime
Today
iCS ? Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance - Melbourne SBC Maintenance - Call Recording - 30th Sept Sep 30, 2025 22:00-23:00 AEST

Dear Partners,

Please be advised that Access4 engineers will be performing minor planned maintenance on the Melbourne SBC relating to Call Recording, enhancing redundancy and reliability.

Maintenance Details:

Estimated Start Time: Tuesday, 30 September 2025, 22:00 AEST

Estimated End Time: Tuesday, 30 September 2025, 23:00 AEST

Impact: No service impact expected

Priority: Low

We do not anticipate any service disruption during this activity.

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.

Kind regards,
Partner Care Team
Access4
Posted on Sep 25, 2025 - 15:42 AEST
Sep 28, 2025

No incidents reported today.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025
Planned Maintenance - Melbourne SBC Maintenance - 23rd Sept
Completed - The scheduled maintenance has been completed.
Sep 23, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:00 AEST
Scheduled - Dear Partners,

Please be advised that Access4 engineers will be performing minor planned maintenance on the Melbourne SBC.

Maintenance Details:

Estimated Start Time: Tuesday, 23 September 2025, 22:00 AEST

Estimated End Time: Tuesday, 23 September 2025, 23:30 AEST

Impact: No service impact expected

Priority: Low

We do not anticipate any service disruption during this activity.

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.

Kind regards,
Partner Care Team
Access4
Sep 22, 23:28 AEST
Sep 22, 2025
Planned Maintenance - Melbourne SBC Maintenance - 22nd Sept
Completed - The scheduled maintenance has been completed.
Sep 22, 06:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 05:30 AEST
Scheduled - Dear Partners,

Please be advised that Access4 engineers will be performing minor planned maintenance on the Melbourne SBC.

Maintenance Details:

Estimated Start Time: Monday, 22 September 2025, 05:30 AEST

Estimated End Time: Monday, 22 September 2025, 06:30 AEST

Impact: No service impact expected

Priority: Low

We do not anticipate any service disruption during this activity.

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.

Kind regards,
Partner Care Team
Access4
Sep 18, 12:35 AEST
Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025
Outage Notification – Upstream Carrier Network Connectivity Issue - Resolved
Resolved - Dear Partner,

We would like to inform you that one of our upstream carriers experienced a brief network connectivity issue.

Incident Summary:
Incident: Upstream carrier network connectivity issue
Start Time: Tuesday, 16 September 2025, 18:15 AEST
End Time: Tuesday, 16 September 2025, 18:45 AEST
Impact: Some inbound calls may have been affected for certain customers
Current Status: Resolved and services restored

All services are now stable, and we continue to monitor closely to ensure ongoing reliability.

If you or your customers encounter any further issues, please raise a ticket with our TAC team or contact 1300 295 816.

Thank you for your understanding.

Best regards,
Partner Care Team
Access4
Sep 16, 18:15 AEST
Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

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