All Systems Operational

UCXcel Operational
90 days ago
100.0 % uptime
Today
UCXcel Operational
90 days ago
100.0 % uptime
Today
Voicemail Operational
90 days ago
100.0 % uptime
Today
Fax to email Operational
90 days ago
100.0 % uptime
Today
Email to Fax Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
UCXpress Operational
90 days ago
100.0 % uptime
Today
UCXpress Operational
90 days ago
100.0 % uptime
Today
Voicemail Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
SASBOSS Operational
90 days ago
100.0 % uptime
Today
Webex Operational
90 days ago
100.0 % uptime
Today
SASBOSS API Operational
90 days ago
100.0 % uptime
Today
MS Teams Operator Connect Operational
90 days ago
100.0 % uptime
Today
MS Teams Direct Routing Operational
90 days ago
100.0 % uptime
Today
Additional products Operational
90 days ago
100.0 % uptime
Today
iCS Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance - Core Infrastructure Extension - 9th January Jan 9, 2026 17:00 - Jan 10, 2026 00:00 AEDT

Dear Partners,
 
Access4 engineers will be performing planned maintenance to extend our core infrastructure as part of our ongoing improvement program.
 
Maintenance Details
Estimated Start Time: Friday, 9 January 2026, 17:00 AEDT
Estimated End Time: Saturday, 10 January 2026, 00:00 AEDT

Impact: No impact expected

Priority: Low

We do not anticipate any service disruption during this activity.

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.

Kind regards,
Partner Care Team
Access4

Posted on Jan 08, 2026 - 23:21 AEDT
Jan 9, 2026

No incidents reported today.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Completed - The scheduled maintenance has been completed.
Jan 7, 22:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 21:00 AEDT
Scheduled - Dear Partners,
 
Access4 engineers will be performing planned maintenance on the SMS Gateway platform as part of our ongoing improvement program.
 
Maintenance Details
Estimated Start Time: Wednesday, 7 January 2026, 21:00 AEDT
Estimated End Time: Wednesday, 7 January 2026, 22:00 AEDT

Impact:
During the maintenance window, SMS Gateway will be unavailable.

Priority: High

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.

Kind regards,
Partner Care Team
Access4

Jan 7, 14:28 AEDT
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.