Planned Maintenance - UCPayd Platform - 11th November

Scheduled Maintenance Report for Access4 service

Completed

The scheduled maintenance has been completed.

Posted Nov 12, 2025 - 07:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 11, 2025 - 23:00 AEDT

Scheduled

Dear Partners,

Access4 vendors will be performing a minor change to the UCPayd Platform. This fix is required to address some DTMF issues.

Maintenance Details:

Estimated Start Time: Tuesday, 11 November 2025, 23:00 AEDT

Estimated End Time: Wednesday, 12 November 2025, 07:00 AEDT

Impact: No impact expected

Priority: Low

We do not anticipate any service disruption during this activity.

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.

Kind regards,
Partner Care Team
Access4

Posted Nov 10, 2025 - 16:29 AEDT