Planned Maintenance - UCXcel Platform - 31st March

Scheduled Maintenance Report for Access4 service

Completed

The scheduled maintenance has been completed.

Posted Apr 01, 2026 - 03:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 31, 2026 - 23:00 AEDT

Scheduled

Dear Partners,

Access4 engineers will be performing planned maintenance on the UCXcel platform as part of our ongoing improvement program.

Maintenance Details:
Estimated Start Time: Tuesday, 31 March 2026, 23:00 AEDT
Estimated End Time: Wednesday, 1 April 2026, 02:00 AEDT

Impact:
During the maintenance window, users may be logged out of the Call Centre portals but can log back in immediately. Calls services will remain unaffected.

Priority: Minor

We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our Partner Care team at 1300 518 063 or partnercare@access4.com.

Kind regards,
Partner Care Team
Access4

Posted Mar 21, 2026 - 15:15 AEDT